Now Hiring - Customer and Sales Support Associate in Winter Haven, FL

Position Description:
Crown Information Management assists Florida Companies in securely managing their physical information. Our teams create information management solutions for our customers data, no matter what format, location, or lifecycle stage its in.

The Customer and Sales Support Associate must be coachable, self-motivated, demonstrate a positive attitude and a good work ethic. This person must be highly organized and able to work in a fast-paced, ever-changing professional environment.

Education/Experience: High School Diploma minimum with at least two (2) years experience in Customer Service and Sales is preferred.
Job Requirement: Must be able to pass a pre-employment and random reoccurring annual substance abuse screening, as well as local and federal background checks. This person must also have a valid drivers license.

Job Description:
Assist with companywide phone calls, customer service request, sales support, setups, and scheduling.

Will work closely with the department manager, other customer service associates and sales teams to facilitate and develop a cohesive Customer Service and Sales Support Department.

Assist with accounts receivable, including but not limited to, invoice follow up and collections.
Must be able to sit and perform computer work for extended periods of time.
Able to lift up to 50 lbs.
Additional tasks as requested.

Technology Skills:
Must have the ability to effectively utilize Outlook, Microsoft Office Products, including calendars, and have the capacity to learn new computer programs quickly, such as EZ Shred.

Experienced with multi line phones as well as other standard office equipment.
Must be able to accurately type at least 50 wpm.

Personality Traits:
Strong interpersonal and communication skills, demonstrates pleasant demeanor with customers and staff. Works well in a team environment (positive, can-do attitude)

Natural sense of urgency

Proactively identifies conflicts, then seeks out and implements solutions.
Growth oriented (receptive to learning new processes, systems, and skills)

Crown Information Management is an equal opportunity employer and does not unlawfully discriminate based on race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Come grow with us! Other employment opportunities may be available.